Healthcare IT Training

Healthcare IT Training helps your staff use everyday systems such as email, scheduling, practice-management software, file sharing and devices correctly and securely. Sessions are built around the tools your practice actually uses.

What we cover

• Secure sign-in: strong passwords, password managers and multi-factor authentication (MFA)
• Handling protected health information (PHI) in email, messaging, printing, faxing and file sharing
• Saving files in the right place so they are backed up
• Using laptops, tablets and phones safely at work and from home
• Telehealth and remote-work basics
• When and how to contact the helpdesk, and what information to include

Who it is for

Front-desk and scheduling staff, clinical staff, billing teams and practice managers. We adjust each session to the roles in the room.

How it is delivered

• On-site at your practice or as a live virtual session
• New-hire onboarding sessions
• Short refreshers after system changes or upgrades

What you receive

An agenda tailored to your practice, take-away reference sheets, and attendance records you can keep with your compliance documentation. Texas law requires covered entities to train new employees on state and federal law about protected health information within 90 days of hire (Tex. Health & Safety Code §181.101); we can include that topic in your sessions.

Get started

Want training scheduled for your team? Call us at +1 (940) 344-0640, email info@rhinohealthit.com, or request a quote online.