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IT Managed Services Packages

Essential IT Support Package

$500–$750/Month

10% discount for annual plans/Annually

Target Audience: Small clinics and urgent care centers / ER with basic IT needs.

Features:

24/7 IT helpdesk support.
Basic network monitoring and maintenance.
Workstation support (setup, troubleshooting, and updates).
Printer and peripheral support.
Data backup for critical files
Basic cybersecurity (antivirus, firewall monitoring).

Advanced IT Support Package

$1,000–$1,500/Month

15% discount for annual plans/Annually

Target Audience: Mid-sized hospitals and ER facilities with moderate IT requirements.

Features:

All Essential Package features.
Advanced network management (including VPN and VLAN setup).
Proactive system monitoring with alerts and updates.
EHR/EMR system support.
Data backup and recovery
Cybersecurity solutions (threat monitoring and email filtering).
4-hour guaranteed response time for critical issues.

Complete IT Management Package

$2,000–$3,000/Month

15% discount for annual plans/Annually

Target Audience: Larger urgent care centers and ERs with complex IT needs.

Features:

Comprehensive network security (IDS/IPS, SIEM integration).
Custom EHR/EMR integration and support.
Cloud hosting and management (AWS, Azure).
HIPAA compliance audit and reporting.
Telemedicine platform support.
Onsite support (monthly visits).
Monthly IT performance reports.

Customizable Add-Ons